FAQ

Find answers to all of your
questions here

What do the rooms look like?

We can’t show you pictures — it would ruin the surprise and might give away clues. Just know we put a lot of effort into the design and automation.

Want more details? Check the room pages.

Do I need a reservation?

Yes, you must book in advance. Talk to our team, pick a room, and reserve online.

What happens if I don’t finish in time?

If time runs out, we’ll help you walk through the remaining puzzles so you don’t miss the ending.

We hate unfinished stories too!

Do I need a flashlight?

No! While there may be dark areas, they’re usually not important.

Can we bring food or drinks?

No food allowed inside, and alcohol is strictly forbidden. We may refuse entry if someone appears drunk.

When should we arrive?

Please arrive 10 minutes early. We need time to reset the room for the next group.

What do I need to do inside?

That’s the fun part—you’ll have to figure it out! Pay attention to details and use creativity to connect elements.

Hint: Most solutions are simpler than they seem.

How long do I have to complete the game?

You and your team have 60 minutes in which you can finish the game and beat the escape room.

Can I film the experience?

No. Filming or taking photos isn’t allowed, even if you don’t share them—it might ruin the game for others.

Can I pay by card?

Yes, both card and cash are accepted, as long as there’s just one payment per booking.

Can we smoke?

No smoking! Neither regular nor electronic cigarettes inside the building. It’s not legal and not safe.

Will we actually be locked inside?

Yes, but don’t worry. Even if some doors are locked, you can leave anytime. You’ll be able to contact us, and we’ll open the door immediately.

PS: No one really wants to leave—the rooms are too fun!

Are there any age restrictions for participating in the escape room?

Yes. Participants under the age of 18 must be accompanied by a parent, guardian, or responsible adult. For safety and experience quality reasons, children under the age of 12 are not permitted to enter the escape room under any circumstances. We appreciate your understanding and cooperation.